Frequently Asked Questions
Our naturalist guides are excellent at spotting animals and birds. However, wildlife is unpredictable, so sightings cannot be guaranteed.
NO! The cloud forest is dense and full of life that hides in the trees (not out in open spaces like a safari). The experience is more about discovery, observation, and learning, not about animal encounters.
Most tours last about 2.5–3 hours. Private or customized tours may vary.
Our tours are non-strenuous walks on well-maintained trails. Some trails have slight inclines, but all are apt for all ages and physical conditions.
(*If you have physical, health or other limitations, please let us know ahead of your tour).
Each time of day offers something different. We refrain from labeling tours as “better” at any specific time of day.
Tours run rain or shine—this is the cloud forest! We recommend bringing a rain jacket and protecting cameras and phones. We only cancel in the event of thunderstorms with lightning, or if the trail itself is closed.
A naturalist guide is first and foremost an educator. Their role goes beyond spotting wildlife — they interpret the cloud forest, explaining its plants, animals, and intricate ecological relationships. Using their deep knowledge, along with sharp eyes and ears, they help you understand the hidden connections that make the forest so unique.
You can walk the trails on your own, but without a guide you’ll mostly just see the forest. With a naturalist guide, you’ll not only spot wildlife you might otherwise miss, but also gain insight into the forest’s hidden stories and relationships. Guides are educators and transform a simple walk into a rich learning experience that connects you more deeply with the cloud forest.
Yes, all of our guides speak English and Spanish. There are also several French-speaking guides in the area, and 1-2 German-speaking guides (subject to availability).
Closed-toed walking shoes are best for cloud forest, birding, and night tours. Dress in layers, since temperatures can change quickly. A light rain jacket is always recommended.
If you have a pair, sure! If not, you’ll be able to use your guide’s binoculars and spotting scope.
Yes. Binoculars and some gear are available for rent locally, directly at trails. Subject to availability.
While the cloud forest has fewer mosquitoes, it’s still good to bring repellent and sunscreen just in case.
No. Please bring a refillable water bottle if you’d like water.
Monteverde and Santa Elena have many excellent restaurants, from local sodas to international cuisine. We’ll be happy to recommend options.
Yes, small snacks are fine, but please avoid leaving any trash behind.
Costa Rica is generally safe, but it’s important to use common sense. Lock doors and windows at your lodging, and never leave valuables visible in rental vehicles. Be aware of your surroundings, especially in crowded or unfamiliar areas. Keep copies of important documents and carry only what you need for the day. Following these simple steps helps ensure a smooth and enjoyable trip.
No, but all tours are covered by our operating license insurance. We strongly recommend that visitors also carry their own travel insurance.
Our tours are very safe. Still, the forest is a natural environment, so watch your step and follow your guide’s recommendations.
In most cases, yes. Please let us know in advance so we can adjust the tour pace if needed.
Yes! Our tours are family-friendly and can be adapted for different ages and mobility levels.
Yes. We recommend Casita Meg or Sun Houses. All are fully furnished, free-standing casitas.
You can book online. (Or, contact us by email, whatsapp or phone and we can provide other forms of payment).
Contact us directly at least 48 hours in advance to avoid cancellation fees.
Our listed prices say “plus tax” which must be added to the total. VAT tax is 13%. We will specify if prices are listed with taxes already included.
We accept credit/debit cards, PayPal, Venmo, and Zelle. Cash in USD or colones is also possible.
Tips, facts & more!
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